Vinted Shoppers Voice Frustration About Size Changes
Members of the platform have expressed outrage after an update resulted in items being listed as the wrong size.
The popular resale platform has revised its sizing categories for women's and children's garments without notifying every member regarding the update.
Online Platforms Response
Countless users and merchants are posting online claiming that product pages now present an altered size classification versus the original listing due to the recalibration.
The company said the new system was more in line with similar services.
The platform has recommended to review their products and manually change the size where appropriate, which has left users frustrated.
Measurement Approach Changes
Previously, the measurements included a single numeric size and a letter, for instance S/8 or M/10.
The new system has a letter and a range like S/UK 8-10.
With some products, the size labels have been reassigned - for example a size L was formerly size 12 but is now a UK 16-18.
User Stories
A fashion influencer, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
A different member, from Glasgow, stated items she posted on Vinted with size 14 labels were showing in the marketplace as larger sizing 20-22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she stated.
Necessary Adjustments
Charlotte Lunn, located in England, stated she felt frustrated by the change as she had to manually change the sizes on "every single listing".
"Personally, this is quite irritating, since I have chronic health issues and Vinted sales have been crucial following partial earnings loss," she said.
Service Background
The platform boasts over 100 million members, including 18 million in the UK.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This is not the initial instance where an unanticipated change on the platform has faced criticism: earlier, the platform withdrew an update concerning shipment methods after backlash from users.
